|Durable Superior Casters® Limited
Durable Superior Casters® number one pledge is
Quality. Our comprehensive Engineering Test Lab performs product tests to meet
the standards of the Institute of Caster and Wheel Manufacturers (ICWM), the
National Sanitation Foundation (NSF), Restriction of Hazardous Substance (RoHS)
and the special requirements of virtually all manufacturers.
Superior Casters® products are warranted against defects in material and
workmanship for different periods of time from the date of purchase. This
warranty does not cover damages caused by misapplication, misuse, abuse,
modification, improper installation, or lack of regular lubrication
maintenance. Any product that is claimed to be defective and is returned to any
one of Durable Superior Casters® warehouses with prior approval will be
repaired or replaced free of charge (excluding freight and installation).
This warranty is exclusive and there are no other warranties, express
or implied, such as an implied warranty of merchantability or fitness for
particular purpose. This remedy is the sole remedy in contract, tort or
otherwise, and Durable Superior is not liable for incidental, consequential or
Three-Year Warranty: We
offer a three year limited warranty on complete casters only; assembled and
shipped by us in the following series: 45/46, 47/48, 49/50, 57/58, 61/62,
63/64, 65/66, D1/R1, D2/R2, D3/R3, & D4/R4 with Forged Steel, Ductile,
Ultra-Poly, ErgoLastomer, Solid Steel, Solid Steel V-Groove, Champion &
PolyFlexon wheels, equipped with either precision ball bearings or tapered
bearings. Warranty does not apply on any hybrid casters using a combination of
Durable Superior Casters® parts with any other manufacturer's parts.
General Warranty: All Durable Superior
Casters® products not mentioned above are covered with a one-year limited
warranty from the date of purchase.